FAQs

What Are Your Hours of Operation?

During the ski season, we are open from 9:00 am until 5:30 pm every day of the week. 

In our off-season daily luggage storage is by appointment only. Please give us a call if you need assistance. Hours may be subject to change. 

How Much Does it Cost to Valet My Luggage?

Bags are charged based on size. A personal item or small backpack that would fit under an airplane seat is $10, a carry-on bag, a boot bag is $15, and checked bags or ski bags are $20.

Mobile Service fixed fee is added on for $70 to cover pick-up and delivery (just $35 each way). More than 6 bags, add $5 for each additional bag.

What if I Need My Bags Early?

If you need your bags earlier than your scheduled drop-off, we will make every effort to get them to you at an earlier time. Accommodating early deliveries may include meeting you in an alternative location to expedite your drop-off. Please call us if you need to make any changes to scheduled drop-off times.

What if I Am Late?

For our Mobile services, we want to make everyone happy as often as possible but, we run a relatively tight schedule, and we never want to miss a delivery. Your scheduled booking includes a 10-minute window, and after this time, there is a $7 late fee charge. If you miss a pick-up, your booking is non-refundable, and we can not guarantee rescheduled pick-up. If you’re late or miss your drop-off and we must leave for another booking, we will contact you for an end-of-day drop-off, and there will be a $15 late return fee.

Do Your Store Luggage for Longer Than One Day?

We do offer both Mid-term and Long-term storage of your luggage and seasonal gear. Click on the Other Services tab in the menu and select Long Term Storage.

Do You Provide Airport Services?

At this time our services are limited to the greater Park City Area and we do not provide Airport Valet Services. If you are a large group or production service needing Valet services for a large number of items or gear please contact us for customized options.